Just a quick note while I’m waiting to see if a fix for this computer will work …
I’d like to give ACER computers a big pat on the back for their excellent tech support. Normally I do nothing but complain about the lack of support offered by companies but Acer seems to swim against the tide. 3 times now I’ve contacted them about a variety of issues and I’ve received coherent answers within 24 hours. Last week, I emailed with a question and received an answer in less than 20 minutes. Not only did the person answer super fast - he supplied the correct answer the first time around. I’ll post the message later, I’m not at my computer right now. I’m struggling with an Outlook problem on someone elses computer and have to wait around while the files transfer.
Just thought I’d share the happy news that not all tech support are bone stupid.
…update: I tried to find the email response from Acer but alas I finally tidied my inbox up and must have purged it. Needless to say, I’m still pleased with their prompt answer.
Stumble it!
5 responses so far ↓
1
Cheysuli
// May 14, 2008 at 8:34 pm
YEAH! It’s good to know. We wanted to thank yo for the offer to help the human male with the linking to the internet, but being a man he can’t ask for directions… (rolls eyes). I am glad I am not dependent upon the laptop…
2
Obi-Sven-Kenobi
// May 29, 2008 at 6:11 am
Yo Catpaw, how’s it hanging??
Know any good tech support for dishwashers? Bimmy is sobbing in the corner beause McAndy cant find anyone to tell him why her dishwasher has stopped working!
Also, when you are having a grumpy moment, try wobbling your whiskers over to see a pic of you on the frogblogdoglog - with extra bits!! It’s more than enough to make a cat laugh…..
have fun!
3
catpaw
// May 29, 2008 at 8:56 pm
Oh dear… those photos take the grump right out of me. I’m having a hard time staying crabby.
4
Obi-Sven-Kenobi
// May 30, 2008 at 5:37 am
Hehe!
We LOVED your comment about Sven the Cactus - and it gave us some ideas!
How DANGEROUS is THAT????
Dangerous and grumpy - it’s a winning combo!
5
catpaw
// May 30, 2008 at 6:22 pm
Oh dear! Ican’t remember what I said.
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