Tired and tardy

Posted on | May 29, 2008 | Comments Off

Sorry for the lack of posts this week. I’ve been a busy, busy cat. I have a full slate of computer stuff for the rest of the week – today I get to go and help a customer pick out her new Mac. She’s a photographer so we get to sample all sorts of lovely, lovely systems. We might even pick up a brand spanking new printer while we are at it!. After that I get to set it up and play with it first! YES sometimes I love this job.

Tomorrow, not so fun. I get to clean up after a Rogers techie left a new customer stranded. Simple new highspeed cable install – put the modem in the basement (where the tv is… where the existing cable is…) and set up the downstairs computer with the new email etc and make sure it works. Then set up the wireless so the laptop upstairs can log on. Did the wanker do that? No, of course not. He put the fricken modem upstairs and left. Guess what? The downstairs computer is NOT WIRELESS. So, now the wireless laptop can connect to the modem, via a cable and the desktop in the basement is now one big doorstop. Thank you very much Rogers for your stelar technical support. Is that really what you mean by “We’ll send a tech out to set you up?” Gotta love big business compentence.

To my customers credit, she managed to get the wireless part working (so now the laptop doesn’t have an umbilical cord) but kind of stalled out there. I’m going to go and set up the basement with a wireless connection and make sure the security is okay. Oh and set up their email. And check to make sure everything is running as fast as it should.

Second stop. Oh dear… a big problem. And this one breaks my heart. I love this customer! He is a sweetie. When I picked up my messages this morning I heard the words that send shivers down the spine of every techie “My computer won’t boot, it keeps telling me I have a hive error.” Hive errors are buggers to solve. I might end up formating his entire machine. I’ll have to wait and see. Keep your fingers crossed.  Needless to say it will be a troublesome call.

Saturday – I’m in an all day networking class. It’s a fun class. Lots of reading, lots of thinking.

Monday – easy day, just lessons on how to manage photos and print good photos etc.

Tues – Morning is easy, tweaking someone’s blog and helping them set it up.

After lunch … hmmm big computer problems. Still to be determined what the problem is. Only report is the computer suddenly crashes all the time. Previously stable, now suddenly it won’t stay running. Could be hardware, could be software. Top notch antivirus running so I doubt it’s a virus. It will be fun to figure out.

More fun and games in the computer world! Won’t have a lot of time to blog for the next few days so I hope this tides you over. I have to make time soon though because I have rants ready to boil over and I need to post them.

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