Latest post to tech support blog

I just posted a new entry on my Computer Tech Support blog – Lessons in Privacy – a cautionary tale. Read why it is important to secure your wi-fi connection. Twitter This Usuario: Password:

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No rest for the wicked

…nor is there rest for the rest of us. I’ve been splitting my time between experimenting with new drawing techniques and writing some computer help mini-manuals for a couple customers. I often rewrite instructions for software or create small manuals because most of the instructions are basically… well .. crap. This week I’ve done a [...]

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A quick tweet before I go

I don’t have a lot of time today so this will be a fast post. Part of my rush is my itouch seems to be channelling dead people. I was a bit startled yesterday when I was getting into an elevator to see a customer and, when I checked their suite number, up popped an [...]

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Rogers Webmail alert

I have a number of customers who use Rogers Canada. Today one of them contacted me and asked if this is legitimate: Dear (@Rogers.com)Webmail Account User This message is to the Rogers.com account owners. We are currently upgrading our data base and e-mail account center. We are deleting all unused webmail account to create more [...]

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Tired and tardy

Sorry for the lack of posts this week. I’ve been a busy, busy cat. I have a full slate of computer stuff for the rest of the week – today I get to go and help a customer pick out her new Mac. She’s a photographer so we get to sample all sorts of lovely, [...]

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Tech support redux

For those of you who are curious as to whether I solved the rather sticky computer problem from the begining of April, the answer is yes.  The instuctions sent were indeed, a rehash of everything I had tried, so they were as good as useless. Know what solved the problem? A missing step in the [...]

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